Privacy Policy

This Privacy Policy describes the policies and procedures of Akasa Clean Energy Pvt. Ltd. ("Company", "We", "Us", or "Our") regarding the collection, use, storage, and disclosure of information when You access or use our website, mobile application, digital platforms, or payment services (collectively, the "Service"). It also explains Your privacy rights and how applicable laws protect You.

We collect and use Personal Data to provide financing, leasing, and related services for EV Scooters, EV Bikes and E-Rickshaw batteries, including processing payments through authorized payment gateways. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined below. These definitions apply whether they appear in singular or plural form.

Definitions

• Account means a unique account created to access the Service.
• Affiliate means any entity that controls, is controlled by, or is under common control with the Company.
• Application means the software program provided by the Company on any electronic device.
• Company refers to Akasa Leasing Pvt. Ltd.
• Country refers to India.
• Device means any device capable of accessing the Service.
• Personal Data means any information relating to an identified or identifiable individual.
• Service refers to the website, application, financing, leasing, and payment-related services.
• Service Provider means any third party that processes data on behalf of the Company.
• Usage Data means data collected automatically through the use of the Service.
• You means the individual or legal entity using the Service.

Collecting and Using Your Personal Data

1) Personal Data

• Name, address, phone number, and email address
• KYC details such as Aadhaar, PAN, Passport, or other government-issued documents
• Financial information including income, liabilities, bank details, and EMI information
• Payment information processed securely via payment gateways
• Device-related and voluntarily provided information

2) Usage Data

• IP address, browser type, device identifiers, and operating system
• Pages visited, timestamps, and time spent
• Diagnostic and performance data

3) Information Collected Through the Application

• Location data for verification and fraud prevention
• Images or documents uploaded for KYC or verification

You may disable such access anytime through device settings.

Use of Your Personal Data

• Provide and maintain the Service
• Evaluate financing eligibility
• Process payments, EMIs, and refunds
• Manage accounts and contracts
• Communicate via email, phone, SMS, or notifications
• Send regulatory or promotional updates where permitted
• Comply with legal and RBI/KYC requirements
• Prevent fraud or misuse
• Improve services and user experience

Sharing of Your Personal Data

• With payment gateways, banks, and financial institutions
• With KYC, analytics, hosting, and support service providers
• With affiliates or authorized partners
• During mergers or business transfers
• When required by law or regulators
• With Your consent

We do not sell or rent Personal Data.

Retention of Your Personal Data

Personal Data is retained only as long as necessary to fulfill legal, regulatory, and contractual obligations, resolve disputes, and enforce agreements.

Transfer of Your Personal Data

Data may be processed or stored inside or outside India with appropriate safeguards. By using the Service, You consent to such transfers.

Disclosure of Your Personal Data

• Business or asset transfers
• Law enforcement or regulatory requests
• Protection of rights, safety, or property

Security of Your Personal Data

We implement reasonable safeguards, but absolute security of electronic transmission or storage cannot be guaranteed.

Links to Other Websites

We are not responsible for third-party privacy practices and recommend reviewing their policies.

Changes to This Privacy Policy

This policy may be updated periodically. Continued use of the Service constitutes acceptance of the revised policy.